1-Year Warranty
Enjoy peace of mind with our complimentary 1-year warranty on all jewelry pieces in our collection. We've got your back, ensuring that your Gemiros jewelry is guaranteed to be free of any manufacturing defect for a full year from the date of purchase.
Our warranty covers any issues related to materials and workmanship, demonstrating our confidence in the quality of our pieces.
To Claim Your Warranty:
- Contact us at hello@gemiros.com within the warranty period.
- Provide your order number, a brief description of the issue, and clear photos of the damage.
- We'll work with you to find the best solution, which may include a complimentary replacement.
Â
While our warranty provides extensive coverage, it's important to note that it doesn't extend to the following:
- Normal wear and tear (e.g., scratches, bent rings, or broken chains)
- Improper use, storage, or care
- Loss or theft
- Damage from chemicals, cosmetics, or other substances
- Modifications or repairs by unauthorized third parties
- Natural aging of materials
- Purchases from unauthorized resellers
We recommend referring to our jewelry care guide to keep your Gemiros jewelry looking its best.
Our warranty is our promise to you, ensuring that your Gemiros experience continues long after your purchase. For any questions or concerns, our dedicated support team is always here to help.
- Choosing a selection results in a full page refresh.
