Shipping Your Meaningful Jewelry with Care

How much does shipping cost?

We believe in making meaningful jewelry accessible. That's why we offer FREE shipping on orders over $100 USD. For orders under $100 USD, a nominal shipping fee of $5.95 USD applies.

🌱 As part of our commitment to sustainability, we offset the carbon footprint of every shipment at no extra cost to you. Your Gemiros piece travels the world without leaving a trace, allowing you to wear your values proudly. 🌍

How long does it take for an order to arrive?

Each Gemiros piece is crafted with intention and care. For in-stock items, we typically ship within 2 business days. Handmade-to-order pieces may require up to 5 business days for our artisans to create your unique treasure before shipping.

Once shipped, you can expect to receive your package within 5-14 business days, depending on your location and chosen shipping option.

**Please note that during peak seasons or promotional periods, processing times may be slightly longer.

We understand the excitement of waiting for your new Gemiros piece. Rest assured, it's being thoughtfully prepared to become a part of your personal story.

Where do you ship to?

We're proud to offer worldwide shipping, allowing you to experience the power of meaningful jewelry no matter where you are.

Please note: Due to shipping restrictions, we are unable to ship to some specific locations in the United States, including APO, FPO, and DPO addresses. We apologize for any inconvenience and are continuously working to expand our reach.

*International orders may be subject to import duties and customs taxes, applied upon reaching the destination country. These charges vary by location and are the responsibility of the recipient. For more information about your country's customs policies, please contact your local customs office.

How can I track my order?

Once your Gemiros order is shipped, please allow up to 48 hours for the tracking information to fully update in the postal system. You can track your order by clicking the link in your shipping confirmation email or using our tracking portal here.

If you need any assistance or have concerns about your order's journey, please don't hesitate to reach out to our team.

Can I cancel or update my order?

We strive to dispatch your order promptly to bring you your meaningful jewelry as soon as possible. While we can't guarantee cancellations or changes once shipped, please contact our Customer Care Team immediately, and we'll do our best to support you.

For personalized and engraved pieces, once the order is placed, we are unable to cancel or update the order due to the custom nature of these items.