Shipping & Delivery

How much does shipping cost?

We want to make it easy to enjoy your Gemiros jewelry. That's why we offer FREE shipping on orders over $100 USD. For orders under $100 USD, a flat shipping fee of $5.95 USD applies.

We also offset the carbon footprint of every shipment at no extra cost to you — so your order arrives with care for both you and the planet.

 

How long does it take for an order to arrive?

For in-stock items, we typically ship within 2 business days. Made-to-order pieces may require up to 7 business days to prepare before shipping.

Once shipped, delivery usually takes 5–14 business days, depending on your location and shipping option.

*During peak seasons or promotional periods, processing times may be slightly longer — thank you for your patience!

 

Where do you ship to?

We offer worldwide shipping — so you can enjoy Gemiros jewelry wherever you are.

Please note: We are currently unable to ship to APO, FPO, and DPO addresses. We apologize for any inconvenience and are working to expand our reach.

*International orders may be subject to import duties and taxes once they reach your country. These fees are the responsibility of the recipient. For more details, please contact your local customs office.

 

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking details. Please allow up to 48 hours for the tracking to update in the carrier's system.

You can also track your order anytime using our tracking portal here.

If you have any questions, feel free to contact our team — we're always happy to help.

 

Can I cancel or update my order?

We do our best to process orders quickly. If you need to cancel or update your order, please contact us as soon as possible — before it ships. While we can’t guarantee changes once an order is processed, we’ll do everything we can to assist.

For personalized or engraved items, orders cannot be canceled or changed once placed, as these pieces are made to order.